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monisha garg

@monishagarg

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Senior SAP Commerce functional consultant specializing in SAP Commerce Cloud and Order-to-Cash integrations.

India

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What I'm looking for

I seek roles focused on SAP Commerce/Hybris functional leadership—solving complex O2C challenges, driving integrations with S/4, mentoring teams, and improving platform stability and release quality.

I am a Senior SAP Commerce Functional Consultant with 9+ years delivering enterprise-scale e-commerce and omnichannel solutions, driving functional design, solution architecture discussions, and cross-team collaboration for SAP Commerce (Hybris) implementations integrated with S/4. I have led requirement analysis workshops, blueprinting, and stakeholder coordination across SD, technical, and integration teams to deliver robust order lifecycle, pricing, and promotions solutions.

My experience spans SAP Commerce Cloud, IBM WebSphere Commerce, O2C processes, product data modeling, and end-to-end order management; I have also mentored L1/L2 teams, owned incident SPOC responsibilities, performed RCA and permanent fixes, and contributed to CI/CD, monitoring, and support using tools like Splunk, Dynatrace, and Grafana.

Experience

Work history, roles, and key accomplishments

Current

Associate Staff Engineer

Current

Nagarro Software

Jan 2025 - Present (1 year 2 months)

Manage end-to-end Order-to-Cash in SAP Commerce integrated with S/4, driving pricing, promotions, product data and order lifecycle optimizations while acting as single point of contact for incidents and post-release monitoring.

SAP Commerce Cloud Price Promotions Order Management Incident Management

Senior Staff Engineer

Nagarro Software

Sep 2021 - Jun 2024 (2 years 9 months)

Supported integrations with payment gateways, OMS and third-party systems, maintained CMS content and improved team efficiency via SOPs while handling product, cart, checkout and order support.

SAP Commerce Cloud Payment Gateways OMS Splunk Dynatrace Grafana

DigitalTech DeveloperAnalyst

Accenture

Dec 2019 - Sep 2021 (1 year 9 months)

Analyzed defects and implemented code fixes for member and catalog subsystems, performed unit testing and UI enhancements, and managed DB2 database operations to improve functionality and user experience.

Unit Testing Catalog Management Troubleshooting Version Control

Assistant System Engineer

Tata Consultancy Services

Jan 2017 - Dec 2019 (2 years 11 months)

Performed requirement analysis, estimation, development and unit testing, contributing to email generation solutions and supporting end-to-end delivery activities.

Development Unit Testing Email Generation Estimation Support Testing