At Deloitte, I lead EDI/API Order Management for North American and Canadian SAP transformations, designing integration solutions for 19 distributors and 65 EDI clients. I also architect custom SAP capabilities including Plant Determination, Kinaxis integrations, Fiori order monitoring, and credit/debit memo approval workflows.
I've delivered 500+ Agile user stories, led three SIT cycles, authored and reviewed 600+ O2C test scenarios, and closed 250+ SIT defects with business sign-off. I pioneered a Generative AI proof of concept for automated test design and scenario stitching, while mentoring 10+ junior consultants.
Earlier at Infosys and TCS, I supported global enterprise operations across SAP SD, billing, logistics, SAP GTS, SAP Concur, and DevOps delivery, resolving 250+ high-priority production incidents and leading regional continuous-improvement enhancements.
