Monique Wilkes
@moniquewilkes
Seasoned professional with 14 years' experience
What I'm looking for
As a seasoned professional with 14 years of experience, I have developed a unique blend of skills in enhancing onboarding processes and employee integration. My expertise lies in developing training materials and conducting virtual onboarding, making me an ideal candidate for an HR Onboarding Specialist role. Throughout my career, I have demonstrated my ability to leverage project management skills and cross-functional collaboration to drive results.
In my previous roles, I have successfully designed and executed improved onboarding processes, developed knowledge management systems, and administered project management responsibilities. I am confident in my ability to construct Smartsheets dashboards, track deliverables, and enhance transparency of team Key Performance Indicators (KPIs).
With a strong background in education and customer success, I am well-equipped to cultivate resource libraries, execute customer outreach initiatives, and collect feedback via surveys. I am a creative problem solver with excellent written and verbal communication skills, and I thrive in environments that require attention to detail, organization, and cross-team collaboration.
Experience
Work history, roles, and key accomplishments
Independent Education Technology Consultant
Self-Employed
Sep 2022 - Present (2 years 9 months)
Deliver customized strategies for the integration of technology in educational settings, and enhance learning outcomes by advising and training new teachers.
Customer Success Specialist
EVERFI from Blackbaud
Mar 2021 - Sep 2022 (1 year 6 months)
Conducted virtual onboarding and professional development, cultivated a resource library, and executed customer outreach initiatives.
Operations - Implementation Specialist
Blackbaud Inc
Jan 2022 - Sep 2022 (8 months)
Designed and executed an improved onboarding process, developed a knowledge management system, and administered project management responsibilities.
Teacher / Department Chair / Campus Induction Coordinator
Houston Independent School District
Oct 2009 - Mar 2021 (11 years 5 months)
Directed the mentoring program for onboarding new teachers, managed a team of educators, and taught students from all learning populations.
Education
Degrees, certifications, and relevant coursework
Monique hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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