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Megan Gateman

@megangateman

Client-focused onboarding and success specialist with strong training and project coordination skills.

United States
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What I'm looking for

I seek a client-facing role where I can deliver onboarding, training, and process improvements in a collaborative, growth-oriented team, helping users adopt tools smoothly.

I am a client-focused, tech-comfortable professional with extensive experience onboarding, training, and supporting colleagues in software and platform usage. I simplify complex information, create clear documentation and guides, and provide one-on-one training that accelerates adoption.

My background includes K–12 teaching, intervention instruction, website administration, IT support, and project coordination across manufacturing and consulting environments. I have managed project workflows, coordinated teams, and served as a go-to resource for technical troubleshooting and product education.

I bring empathy, strong communication, and a process-oriented mindset to Client Success or Onboarding roles, with proven ability to build relationships, improve processes, and help new users integrate quickly into systems and company culture.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Wisconsin-River Falls logoUF

University of Wisconsin-River Falls

Bachelor of Science, Education

2011 - 2014

Completed a Bachelor of Science degree focused on foundational coursework and preparation for education-related roles from 2011 to 2014.

Concordia University, St. Paul logoCP

Concordia University, St. Paul

Master of Arts, Education

Completed a Master of Arts focused on teaching and educational practice (Experience Teaching).

Tech stack

Software and tools used professionally

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