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Monique BennettMB
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Monique Bennett

@moniquebennett

I process import/export documentation and deliver customer-focused customs services.

Jamaica
Message

What I'm looking for

I'm looking for an appropriate field where I can provide quality customer service, apply my customs, data-entry, and information technology knowledge, and use my communication, analytical, and supervisory skills.

I've worked at the Jamaica Customs Agency since 2011, processing import and export documents, completing accurate data entry, and communicating clearly with internal and external clients.

I bring 15 years of customs experience, strong attention to detail, critical thinking, analytical skills, and practical experience with JSWIFT, ASYCUDA, and information technology.

Earlier, I developed young minds as an Early Childhood Practitioner and Teacher at Care Bear Basic School and Elim Open Bible Development Center, building patient, empathetic communication with children, parents, and caregivers.

Experience

Work history, roles, and key accomplishments

Jamaica Customs Agency logoJA
Current

Customs Officer

Jamaica Customs Agency

Jan 2011 - Present (15 years 8 months)

Handles import/export documentation and data entry with accuracy, communicates clearly with internal and external clients, and applies critical thinking and analytical skills. Utilizes strong IT knowledge including JSWIFT experience.

Education

Degrees, certifications, and relevant coursework

GI

Grupo Impulse

Certificate, Law

2024 - 2024

Completed an introduction to law course from July to August 2024.

ALISON logoAL

ALISON

Diploma, Various

Completed multiple online diplomas and certificates in various subjects.

Case Western Reserve University logoCU

Case Western Reserve University

Certificate, International Criminal Law

Completed an introduction to international criminal law.

Yale University logoYU

Yale University

Certificate, Psychology

Completed an introduction to psychology.

University of the West Indies logoUI

University of the West Indies

Certificate, Management

Completed a certificate in supervisory management.

CISCO Networking Academy logoCA

CISCO Networking Academy

Certificate, Information Technology

Completed certificates in entrepreneurship, computer hardware basics, cybersecurity, and network technician career path.

II

Internal IP Crime Investigation College (IIPCIC)

Certificate, Intellectual Property Crime

Completed specialized curriculum for customs officers on IPR enforcement and various counterfeit detection courses.

SC

Software Training Center

Certificate, Computer Applications

Completed training in touch typing, Microsoft Word, and introduction to DOS and Windows applications.

WM

Whole Life Ministries

Certificate, Theology

Completed a certificate in theology.

CS

Computer Sage

Certificate, Computer Repair

Completed a certificate in computer repairs.

Caribbean Examination Council (CXC) logoCC

Caribbean Examination Council (CXC)

Secondary Education Certificate, General Studies

Completed secondary education with subjects in English Language, Principles of Business, Home Economics, and Religious Education.

HEART Trust/NTA logoHT

HEART Trust/NTA

Certificate, Secretarial and Early Childhood Education

Completed certificates in secretarial skills and early childhood care and development training stimulation.

Tech stack

Software and tools used professionally

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