Open to opportunities

Kimberley Miller

@kimberleymiller

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Certified IT professional skilled in data management, security, and remote operations.

Jamaica

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What I'm looking for

I seek a remote role leveraging data analysis, IT support, or security skills in a collaborative, learning-focused environment with opportunities to improve processes and ensure data integrity.

I am a certified IT professional (BSc, Summa Cum Laude) currently pursuing an MSc in Information Security and Digital Forensics, with proven experience in data management, client support, and process improvement.

At BCMG Insurance Brokers I served as primary client contact, streamlined CRM workflows to reduce processing time by 20%, and maintained 99% data accuracy while improving client satisfaction. At the Court of Appeal I digitize and organize sensitive legal documents with 94% accuracy and support compliance and remote access needs.

I founded and run Kimiworks, delivering web design, programming support, and academic assistance remotely, managing projects end-to-end and maintaining strong client relationships. I hold certifications including AWS Cloud Practitioner, GDPR, and ethical hacking, and have hands-on experience with SQL, Azure, C#, PHP, and full-stack document systems.

I bring strong analytical thinking, attention to data integrity, and a commitment to continuous learning; I seek remote roles where I can apply technical skills in data analysis, IT support, customer service, or business operations to drive operational improvements.

Experience

Work history, roles, and key accomplishments

Current

Founder & Freelance Technologist

Current

Kimiworks

Oct 2025 - Present (5 months)

Founded and manage an online service business delivering web design, programming support, and academic assistance; oversee projects end-to-end and maintain a professional site to showcase services while delivering high client satisfaction remotely.

Web Design PHP C SQL Client Communication Project Management Google Sites Remote Collaboration

Current

Data Entry Clerk

Current

Court of Appeal

Aug 2025 - Present (7 months)

Digitize and organize sensitive legal documents in the Judiciary Case Management System with 94% accuracy, perform quality checks to ensure data integrity, and support ISO certification preparation and remote access for judicial staff.

Data Entry Data Validation Quality Assurance Document Management & Compliance

Junior Relationship Manager

BCMG Insurance Brokers

Jan 2024 - Aug 2025 (1 year 7 months)

Served as primary client contact, processed payments and reconciled accounts, and streamlined CRM documentation workflows to reduce processing time by 20% while maintaining 99% data accuracy and improving client satisfaction by 15%.

Client Relationship Management CRM Account Reconciliation Process Improvement Microsoft 365 Reporting

Education

Degrees, certifications, and relevant coursework

University of East London (via Unicaf)

Master of Science, Information Security and Digital Forensics

Pursuing a Master of Science in Information Security and Digital Forensics, expected to graduate in 2027.

University of the Commonwealth Caribbean

Bachelor of Science, Information Technology

Grade: GPA: 3.78

Activities and societies: Capstone: Full-Stack Document Management System (C#, SQL); UCC Registry System (PHP/MySQL); Enterprise SSO Integration (Azure AD).

Completed a Bachelor of Science in Information Technology with Summa Cum Laude honors, focusing on full-stack development and systems integration; capstone and projects included a document management system and enterprise SSO design.