Monika Stojkovska
@monikastojkovska
Experienced pharmaceutical technician with a focus on customer support.
What I'm looking for
With over 20 years of experience as a pharmaceutical technician, I have honed my skills in customer consultation and medication sales. My journey in various pharmacies in Skopje has equipped me with a deep understanding of pharmaceutical products and regulations. I pride myself on my ability to maintain professionalism and a solutions-oriented approach, even in high-pressure situations.
In 2022, I had the opportunity to work in Berlin, Germany, where I further developed my German language skills and gained valuable insights into the German work environment and customer service practices. This experience has enhanced my adaptability and strengthened my commitment to providing excellent support to customers.
I am now seeking to leverage my extensive background in the pharmaceutical field as a freelancer in customer support for a Swiss pharmaceutical company. I am confident that my communication skills, reliability, and empathy will allow me to effectively assist your customers and contribute positively to your team.
Experience
Work history, roles, and key accomplishments
Work Experience in Berlin
German Work Environment
Jan 2022 - Present (3 years 6 months)
Deepened German language skills and gained experience within the German work environment. Focused on customer service practices specific to the German market.
Pharmacist Technician
Various Pharmacies
Jan 2003 - Present (22 years 6 months)
Provided customer consultation and sold medications, managing prescriptions and pharmaceutical products. Oversaw inventory management and ordering of medicines, ensuring compliance with pharmaceutical regulations.
Education
Degrees, certifications, and relevant coursework
Medizinische Mittelschule Dr. Pance Karagozov
Pharmazeutisch-technische Assistentin, Pharmazeutisch-technische Assistentin
Completed studies at the Medical High School Dr. Pance Karagozov, specializing in pharmaceutical technology. Gained foundational knowledge and practical skills relevant to the pharmaceutical field.
Availability
Location
Authorized to work in
Job categories
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