Katerina Alla
@katerinaalla
Energetic medical professional eager to learn and adapt.
North MacedoniaWhat I'm looking for
I am a dedicated medical professional with a strong commitment to learning and adapting in various environments. My experience includes participation in organized health-related activities and sharing knowledge with student medical groups, which has enriched my understanding of the medical field. I thrive on responsibility and am always ready to take on reliable tasks.
Throughout my career, I have developed strong communication and customer service skills, particularly during my time as a sales representative and customer service agent. My ability to connect with clients and understand their needs has been instrumental in my success in various roles. I am detail-oriented and efficient, always striving to complete tasks accurately and on time.
As I continue my journey in the medical field, I am eager to leverage my skills and experiences to contribute positively to my workplace while furthering my knowledge and expertise in healthcare.
Experience
Work history, roles, and key accomplishments
Sales Representative Agent
Call Center
Mar 2023 - Apr 2023 (1 month)
Responsible for making sales calls, providing product information, identifying customer needs, and maintaining a positive attitude while ensuring excellent customer service.
Intern & Volunteer
MMSA Tetovo
Mar 2023 - Present (2 years 6 months)
Participated in organized activities related to World Health Days, coordinated events, shared knowledge with student medical groups, and acquired new medical knowledge through practical experience.
Customer Service Receptionist
Klajdi Resort
Mar 2021 - Apr 2021 (1 month)
Assisted guests with check-in and check-out processes, managed reservations, provided information about hotel facilities, and processed payments.
Sales Representative Agent
Kirby Company
Jan 2021 - Feb 2021 (1 month)
Promoted and sold products to clients, presented product features, built relationships, and provided customer support to ensure satisfaction.
Sales and Consulting Agent
Telecom Albania
Jan 2021 - Feb 2021 (1 month)
Educated customers about services, assisted with technical support, and promoted telecommunication products to meet customer needs.
Education
Degrees, certifications, and relevant coursework
Call Center, Tetovo
Sales
2018 - 2025
Activities and societies: Handled incoming calls to promote and sell products or services, identifying customer needs and recommending suitable products.
Worked as a Representative Agent making sales calls, providing product information, and maintaining a positive attitude while ensuring customer satisfaction.
State University of Tetovo
General Medicine, Medicine
2022 - 2023
Activities and societies: Participated in activities according to specific events related to World Health Days and shared knowledge with student medical groups.
Studied General Medicine, focusing on acquiring new medical knowledge through practical experience and participating in organized activities related to health.
Tech stack
Software and tools used professionally
Availability
Location
North MacedoniaAuthorized to work in
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