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Monica Gonzalez

@monicagonzalez1

Interior decorator and event organizer who founded Magnolia MG to create custom design solutions for corporate clients.

At Magnolia MG, I founded and led an interior decoration business creating custom design solutions for corporate clients. I developed proposals for residential and commercial spaces, balancing aesthetics, functionality, and client requirements.

At the Embassy of Canada, I managed customs transactions and provided administrative support to the diplomatic team. I also contributed interior design knowledge to an institutional relocation project, and as Warden, I assisted Canadian citizens in Zone 16 and coordinated responses to critical situations.

Experience

Work history, roles, and key accomplishments

Current

Warden

Current

Embassy of Canada

Jan 2016 - Present (10 years 9 months)

Provided direct assistance and maintained constant communication with Canadian citizens located in Zone 16 of Guatemala, ensuring timely attention to their needs and requests. Applied emergency protocols and coordinated response to critical situations.

Communication Skills Emergency Response Coordination Assistance Service Protocol Implementation

Administrative Assistant, Common Services

Embassy of Canada

Mar 2025 - Sep 2025 (6 months)

Managed customs transactions and procedures related to diplomatic privileges and immunities, ensuring compliance with established procedures. Provided comprehensive administrative support to the diplomatic team, including task coordination, document organization, and internal requirement follow-up.

Customs Compliance Administrative Support Document Management Task Coordination Reception Logistics Interior Design Multicultural Communication

Founder of an Interior Decoration Company

Magnolia MG

Jan 2015 - Jan 2023 (8 years)

Founded and led a design business focused on interior decoration, providing creative, functional solutions tailored to client needs. Developed customized design proposals for residential and commercial spaces, aligning aesthetics, functionality, and specific client requirements.

Interior Design Space Planning Client Relations Project Management Custom Design Solutions Corporate Design

French Teacher

Colegio La Asunción

Jan 2014 - Dec 2014 (11 months)

French teacher at Colegio La Asunción, responsible for designing and delivering dynamic classes for high school students. Focused on developing communicative competencies and promoting cultural awareness.

Teaching French Curriculum Design Communication Skills Cultural Awareness

Pediatric Clinic Administrator

Pedias Inc.

Jan 2010 - Dec 2011 (1 year 11 months)

Managed daily operations of a pediatric clinic, supervising staff, patient services, appointment scheduling, and administrative processes to ensure efficient and child-friendly care.

Clinic Operations Staff Supervision Patient Services Appointment Scheduling Administrative Management

International Customer Service Representative

Lloyds Bank

Jan 2000 - Dec 2002 (2 years 11 months)

Provided support to international clients of Lloyds Bank, addressing inquiries about accounts, operations, and financial services. Managed requests related to banking transactions and products, offering clear information and appropriate follow-up.

Customer Service Banking Operations Financial Services Communication Skills Compliance

Customer Service Representative

Banco del Quetzal Guatemala

Jan 1997 - Dec 1999 (2 years 11 months)

Provided personalized support to international clients at Banco Quetzal, assisting in account management, transaction execution, and financial inquiries, ensuring high service standards. Ensured client information confidentiality and compliance with applicable banking regulations at all times.

Customer Service Banking Operations Account Management Transaction Execution Confidentiality Compliance

Education

Degrees, certifications, and relevant coursework

Loyola School of Arts

Professional Diploma, Interior Decoration

Professional Diploma in Interior Decoration with a Business Focus, centered on design principles, space planning, and project execution in commercial and residential environments.

Loyola Global Hemispheric

Certification, Training Programs and Consulting

Certification in the design and delivery of professional training programs, focusing on consulting methodologies, strategic planning, and organizational development.