Open to opportunities

Monica Esparza

@monicaesparza

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Dedicated healthcare professional with experience in patient-centered care.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my healthcare experience while fostering patient growth and collaboration in a supportive environment.

I am a dedicated healthcare professional with hands-on experience as a Registered Behavior Technician (RBT) and Certified Nursing Assistant (CNA). My journey in healthcare has been driven by a passion for providing compassionate, patient-centered care to individuals with developmental, medical, and behavioral needs. Being bilingual in English and Spanish allows me to communicate effectively with a diverse range of patients and their families, ensuring that their needs are met with understanding and empathy.

In my current role as a Registered Behavior Technician, I implement individualized behavior intervention plans for children with autism and other developmental disabilities. I am adept at collecting and recording data on behavior goals and skill acquisition, always adhering to HIPAA guidelines to maintain patient confidentiality. My previous experience as a Nursing Assistant has equipped me with the skills to provide direct patient care, promote comfort and safety, and maintain accurate documentation of care provided. I thrive in collaborative environments, working closely with clinical teams to support patient progress and well-being.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

everydayfiestas

Aug 2023 - Present (1 year 10 months)

Assisted clients with orders, returns, and service questions with professionalism. Resolved issues and documented feedback to improve service delivery.

Customer Service Order Processing Feedback

Current

Registered Behavior Technician

Current

Private ABA Provider

Jan 2024 - Present (1 year 5 months)

Implemented individualized behavior intervention plans for children with autism and other developmental disabilities. Collected and recorded data on behavior goals and skill acquisition using electronic systems.

Current

Transaction Coordinator

Current

Benchmark

Jan 2020 - Present (5 years 5 months)

Managed scheduling and documentation for real estate transactions. Maintained strong communication with clients and team members.

Scheduling Documentation Management Real Estate Transactions Client Communication Team Collaboration

Nursing Assistant

NHC

Aug 2012 - Dec 2012 (4 months)

Provided direct patient care including bathing, feeding, toileting, and ambulation. Took and recorded vital signs, reporting changes to nursing staff.

Patient Care Vital Signs Documentation Patient Comfort

Spanish Interpreter

Avaza

Jun 2013 - Nov 2015 (2 years 5 months)

Provided medical interpretation during appointments, procedures, and emergency care. Accurately translated patient information, medical terminology, and instructions.

Medical Interpretation Patient Information Translation Medical Terminology Healthcare Communication

Cashier

Margarita House

Jun 2011 - Sep 2014 (3 years 3 months)

Provided guest service and POS transactions in a fast-paced environment. Handled food service and customer inquiries efficiently.

Guest Service Food Service Fast Paced Environment

Education

Degrees, certifications, and relevant coursework

Smyrna High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills to prepare for future endeavors.

Adams Place

Certification, Nursing Assistant

Obtained certification as a Certified Nursing Assistant (CNA) through a structured program. Acquired practical skills in patient care, vital sign monitoring, and daily living assistance.

Behavior Analyst Certification Board

Certification, Applied Behavior Analysis

Achieved Registered Behavior Technician (RBT) certification, demonstrating proficiency in implementing behavior intervention plans. Gained expertise in data collection and supporting individuals with developmental disabilities.