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Moncerrat User

@moncerratuser

Digital Marketing Manager at Agencia Brandēpica who used AI to cut ad spend by 10% and automate reporting.

Mexico
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At Agencia Brandēpica, I led digital strategy for retail, entertainment, culture, and reputation brands. I implemented AI for predictive analysis and segmentation, cutting ad spend by 10% and improving campaign performance.

I also designed real-time automated dashboards that reduced reporting time by 30%. I led creative and strategy teams to meet conversion and organic and paid reach KPIs.

At Agencia Catorce Días, I designed digital ecosystems for regional and national brands, increasing engagement and qualified reach. I optimized ad spend with machine learning and lookalike audiences, lowering CPC and raising conversion.

At Walmart de México y Centroamérica, I led brand protection and online crisis management using Brandwatch and AI. I coordinated agencies and vendors on national corporate campaigns and designed response and direct-engagement strategies to improve response time and customer perception.

Experience

Work history, roles, and key accomplishments

Walmart de México y Centroamérica logoWC

Social Media Manager & Reputation Lead

Walmart de México y Centroamérica

Jan 2019 - Jan 2022 (3 years)

Led brand protection and online crisis management with Brandwatch and AI, identifying risks across thousands of daily mentions. Coordinated agencies and vendors to run national corporate campaigns.

Education

Degrees, certifications, and relevant coursework

Sorbonne University logoSU

Sorbonne University

Project Management Course, Project Management

Completed a Project Management Course at Sorbonne University in Paris in 2025.

MB

Meta Blueprint

Meta Certified Digital Associate, Digital Marketing

Earned the Meta Certified Digital Associate certification from Meta Blueprint in 2025.

CU

CAP University

TikTok for Business Certification, Digital Marketing

Earned the TikTok for Business Certification from CAP University in 2025.

Brandwatch logoBR

Brandwatch

Consumer Research & Social Intelligence con IA Brandwatch, Consumer Research & Social Intelligence

Completed a course on Consumer Research & Social Intelligence with AI using Brandwatch in 2024.

SM

Startup México

Innovation Strategy Bootcamp, Innovation Strategy

Completed an Innovation Strategy Bootcamp at Startup México in 2024.

Universidad Anáhuac Cancún logoUC

Universidad Anáhuac Cancún

Diploma in Digital Marketing, Digital Marketing

Earned a Diploma in Digital Marketing from Universidad Anáhuac Cancún in 2023.

Universidad Anáhuac Cancún logoUC

Universidad Anáhuac Cancún

Diploma in SME Management, SME Management

Earned a Diploma in SME Management from Universidad Anáhuac Cancún in 2022.

UNITEC CDMX logoUC

UNITEC CDMX

Bachelor's Degree in Communication Sciences, Communication Sciences

Earned a Bachelor's Degree in Communication Sciences from UNITEC CDMX in 2016.

Tech stack

Software and tools used professionally

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