At Law Office of David Baker, I manage case files, draft legal correspondence, and coordinate attorney calendars, court dates, and deadlines. I also serve as a first point of contact for clients and visitors while handling confidential records with discretion.
I'm cross-trained in QuickBooks payroll administration, including pay-period processing, payroll reporting, and payroll tax-liability review. At Percepta, I resolve escalated customer concerns and conduct staff meetings to address service issues and recommend process improvements.
