About Percepta
At the heart of Percepta is a culture deeply rooted in the belief that the employee experience drives the customer experience. For over two decades, we have cultivated a workplace where respect, integrity, and teamwork are not just values on a wall but the guiding principles of our daily interactions. We pride ourselves on being a place where people love to work, play hard, and celebrate both individual and collective successes. Our team members are empowered to be proactive, seek innovation, and deliver with speed and quality, fostering an environment of trust and mutual support that transcends borders and time zones.
Born from a unique heritage in the automotive industry, Percepta has evolved into a global leader in customer experience (CX), designing and operating transformational journeys for some of the world's most iconic mobility brands. We understand that true loyalty is built on genuine connections, and we strive to make every interaction frictionless and meaningful. By blending our deep industry expertise with cutting-edge technology and a human-centric approach, we don't just manage customer relationships; we elevate them. Our commitment to service beyond self and winning together ensures that we remain a partner of choice, driving delight and value for our clients and their customers alike.
FAQs
- When was Percepta founded?
- Percepta was founded in 2000.
- Who is the CEO of Percepta?
- Karen Gurganious is the CEO.
- What industries or markets does Percepta operate in?
- Percepta operates in the following markets: Customer Experience (CX), Automotive, Business Process Outsourcing (BPO), Call Center Services, Customer Relationship Management (CRM), Technology Services, Mobility Services, Digital Transformation, Outsourced Customer Support, and Employee Experience Solutions.
- How many employees does Percepta have?
- Percepta has 1001-5000 employees.
- Where does Percepta have employees?
- Percepta has employees in United States.
- Does Percepta support remote work or working from home?
- Yes, Percepta is a remote-friendly company.
- What employee benefits does Percepta offer?
- Percepta provides 6 benefits to their employees.
- Does Percepta offer a four-day work week?
- No, Percepta does not offer a four-day work week.
- What is Percepta's website?
- Percepta's website is percepta.com.
