I am seeking a position that aligns with my personal values, offers opportunities for professional development, provides a good work-life balance, has a positive company culture, and allows me to utilize my skills in a challenging and meaningful role. A company that offers benefits and potential for career growth.
GS
Looking for a job
Gregory Shasa
@gregoryshasa
An accomplished and proactive Customer Service professional!
United StatesWhat I'm looking for
Customer Service professional with 8+ years of experience handling various functions of Customer Service within fast-paced environments. I am very “versatile”, where I can quickly adjust to different situations to meet the unique demands of customer requests and to what the job demands. In each of my professional roles, I have been successful in producing positive results and I have a consistent history of advancing shared company goals.
In my previous roles I was a dedicated and proactive professional paralegal with 10 years of bankruptcy experience in fast-paced law firm environments. Highly organized with expertise in coordinating administrative, office, and personnel activities, including schedule management, drafting legal documents, performing legal research, and maintaining hearing calendars. Recognized and valued for overall office organization, communication, handling unforeseen issues, and providing outstanding handling of in-person inquiries from clients and colleagues.
I am looking to take my professional expertise to the next level. Looking to continue on making a positive impact within my next role, whether it would be within a customer service or legal field.
Experience
Work history, roles, and key accomplishments
AACurrent
Customer Service
American Medical Certification Association
May 2018 - Present (7 years 1 month)
Accountable for leading students through the exam eligibility process from initial inquiry through grading process
Responsible for processing applications and determining eligibility for 1,000+ students
Provide exemplary customer service by proactively following-up with clients and colleagues
Assess and update department standard operating procedures on a regular basis
RLBankruptcy Paralegal
RAS Citron, LLC
Apr 2015 - Jun 2017 (2 years 2 months)
Provided guidance and professional expertise in management of Chapter 7, 11, and 13 Bankruptcy cases, from commencement to completion
Developed strong relationships with clients to effectively work and meet timeline requirements — drafted Notices of Hearings, Motions for Relief, Proof of Claims, Notices of Default, Plan Objections, Agreed Orders, and Client Status Reports
FPBankruptcy Legal Assistant
Fein, Such, Kahn & Shepard, PC
Apr 2007 - Oct 2013 (6 years 6 months)
Supported lead attorney on preparation of legal documents and Case Management, Electronic Case Files (CM/ECF) filings
Coordinated multiple case responsibilities including review of bankruptcy files ensuring all default time frames were met, managed proceedings, and performed research on assigned files
SLBankruptcy Paralegal
Stern, Lavinthal & Frankenberg, LLC
Oct 2013 - Apr 2015 (1 year 6 months)
Supported lead attorney on preparation of legal documents and Case Management, Electronic Case Files (CM/ECF) filings
Coordinated multiple case responsibilities including review of bankruptcy files ensuring all default time frames were met, managed proceedings, and performed research on assigned files
Education
Degrees, certifications, and relevant coursework
KUKaplan University
Bachelor of Science , Criminal Justice
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
55k-100k USD
Social media
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