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Mona Chhabaria

@monachhabaria

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Creative Social Media Manager with expertise in customer engagement.

India

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What I'm looking for

I am looking for a role that allows me to leverage my CRM skills and creativity in a collaborative environment.

As a Social Media Manager with over 5 years of experience, I have honed my skills in digital communication and customer engagement. My journey began with a passion for creating compelling content that resonates with audiences and fosters online communities. At Fabcurate Pvt. Ltd., I successfully managed brand communication across various platforms, including Instagram, Facebook, and Pinterest, building trust and engagement with customers.

My role involved not only crafting engaging content but also addressing customer queries and feedback to maintain strong online relationships. I collaborated with designers and influencers to ensure our brand voice aligned with our marketing strategy. My analytical skills allowed me to conduct social media analysis, improving content performance and user interaction. I am now transitioning into CRM-focused roles, where I can leverage my communication and problem-solving skills to enhance customer relationships further.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Fabcurate Pvt. Ltd.

Aug 2020 - Present (4 years 10 months)

As a Social Media Manager, I manage brand communication across various platforms, handle customer queries, and coordinate with teams to align marketing strategies. I conduct social media analysis to enhance content performance and build customer loyalty through consistent engagement.

Social Media Management Customer Relationship Management (CRM)Communication Skills Content Creation Team Collaboration Canva

Fashion Designer

Curomoda

Jun 2018 - Dec 2019 (1 year 6 months)

In my role as a Fashion Designer, I designed collections based on market trends, interacted with clients for personalized solutions, and collaborated with production teams to ensure quality and timely deliveries.

Fashion Design Team Collaboration Quality Assurance Trend Analysis

Education

Degrees, certifications, and relevant coursework

Himalayan University

Bachelor of Science, Fashion Designing

2015 - 2018

Pursued a Bachelor of Science in Fashion Designing, focusing on the principles of design, color theory, and textile science. Developed skills in creating fashion collections that align with current market trends.