Open to opportunities

Moipone Makhaola

@moiponemakhaola

Message

I streamline remote operations, customer support, digital marketing, and video content for global clients.

Lesotho

Message

What I'm looking for

I'm looking for a remote role where I can support global teams through administration, customer service, project coordination, digital marketing, and content creation while contributing across international time zones.

I've supported international e-commerce, real estate, and digital marketing clients as a Freelance Virtual Assistant, managing calendars, inboxes, data, and day-to-day operations remotely.

I reduced scheduling conflicts by 30% across five-plus client calendars, maintained spreadsheets, invoices, and reports, and delivered customer support through chat and CRM tools with a 95% satisfaction rate.

I also create branded graphics and short-form video content, schedule digital campaigns, generate leads, and coordinate projects across time zones using tools such as ClickUp, Canva, Buffer, and Meta Business Suite.

Experience

Work history, roles, and key accomplishments

Freelance Virtual Assistant

Self Employed

Jan 2022 - Dec 2025 (3 years 11 months)

Provided administrative, creative, and virtual support services to international clients in e-commerce, real estate, and digital marketing. Managed calendars, inboxes, customer support, and content creation, achieving high satisfaction and engagement rates.