Mohsin Sakhi
@mohsinsakhi
Senior UX designer specialising in financial services, delivering human-centred digital investment experiences.
What I'm looking for
I am a Senior UX Designer with over five years' experience in financial services, focused on private banking and digital investment platforms. I lead end-to-end UX from discovery and research through to high-fidelity design, usability testing and delivery within regulated environments.
At Coutts (NatWest Group) I designed and delivered end-to-end digital investment journeys used by thousands of customers, ran usability testing and design workshops, and contributed to design system and accessibility improvements. I collaborate closely with product owners, engineers and senior stakeholders to prioritise scope and iterate solutions in agile teams.
I bring expertise in user research, prototyping (Figma, Sketch), accessibility and data-driven design, backed by certifications in human-centred design, UX and business analysis. I seek to create inclusive, measurable digital experiences that balance user needs and business outcomes.
Experience
Work history, roles, and key accomplishments
Senior UX Designer
Coutts & Co
Sep 2020 - Present (5 years 4 months)
Led end-to-end UX for digital investment products, delivering onboarding and portfolio journeys used by thousands and improving accessibility and design system components. Ran usability testing, workshops, and collaborated with product and engineering to prioritise iterative releases.
Business Analyst
NatWest Group
Apr 2020 - Sep 2020 (5 months)
Defined business and functional requirements for enterprise analytics and AI transcription solutions, conducted vendor evaluations and proof-of-concept testing, and created architecture models to reduce capability duplication.
Product Owner
NatWest Group
Oct 2019 - Apr 2020 (6 months)
Managed delivery of Open Banking API capabilities and an enterprise API catalogue, defined and prioritised product requirements with engineering, risk and compliance, and improved customer API journeys.
Business Analyst
NatWest Group
Sep 2018 - Oct 2019 (1 year 1 month)
Mapped end-to-end customer journeys for KYC and personal detail changes, facilitated discovery and design workshops, and supported early UX using wireframes and competitive analysis.
Education
Degrees, certifications, and relevant coursework
Mohsin hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
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