Mohsin Hussain
@mohsinhussain
Customer Support Executive at Talabat who resolved partner issues through phone and live chat and coordinated rider assignments.
PakistanWhat I'm looking for
At Talabat, I provided phone and live chat support to restaurant and food store partners, resolving day-to-day operational issues on the platform.
I managed real-time menu updates, coordinated rider assignments for large orders, and addressed delivery delays and escalations. I also served as a point of contact between Talabat and franchise owners.
As a Freelancer (Photo Editor) on Upwork, I handled client concerns and revision requests, reworking deliverables until they met client requirements. I earned Top Rated status, a 100% Job Success Score, and a 4.9/5 rating.
At Auctionpad, I edited real estate photography for property listings and marketing use, including sky replacements and object removal. I’m seeking a remote customer support role in email and live chat, and I’m comfortable working US, UK, or EU shift hours.
Experience
Work history, roles, and key accomplishments
Delivered product photo retouching for 30+ international clients across 50+ projects, earning Top Rated status with a 100% Job Success Score and 4.9/5 rating. Resolved client concerns and revision requests promptly, prioritizing up to 4 projects at once under deadlines.
Customer Support Executive
Talabat
May 2025 - Aug 2025 (3 months)
Provided phone and live chat support to restaurant and food store partners on the Talabat platform, resolving day-to-day operational issues. Managed menu updates, coordinated rider assignments, and resolved delivery delays and escalations.
Photo Editor
Auctionpad
Jan 2024 - Sep 2024 (8 months)
Edited real estate photography for a US-based client, enhancing image quality for property listings and marketing use. Performed sky replacements, removed unwanted objects, and prepared final images for website publishing.
Education
Degrees, certifications, and relevant coursework
University of Agriculture, Faisalabad
Master of Chemistry, Chemistry
2018 - 2020
Master of Chemistry degree from the University of Agriculture, Faisalabad from 2018 to 2020.
University of the Punjab
Bachelor of Chemistry, Chemistry
2016 - 2018
Bachelor of Chemistry degree from the University of the Punjab, Lahore from 2016 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
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