Open to opportunities

Mohit lingayat

@mohitlingayat

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IT Support Analyst with 2+ years of experience

Canada

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What I'm looking for

Seeking a challenging role that leverages my technical and soft skills to drive business growth and improvement.

As a dedicated and results-driven IT Support Analyst, I leverage my expertise in networking, hardware troubleshooting, and software maintenance to drive efficiency and productivity. With a strong background in technical skills and soft skills, I excel in troubleshooting, problem-solving, and customer relationship building.

In my current role at Soul Foods Group, I have successfully expanded network infrastructure, configured and managed networking/IP telephony hardware/software, and streamlined troubleshooting and monitoring processes. I am committed to delivering high-quality results and continuously improving my skills to stay up-to-date with the latest technologies.

With a strong educational foundation in Business Analytics, Master of Business Administration, and Bachelor of Commerce, I possess a unique blend of technical and business acumen. I am certified in CCNA by Cisco, IT Support Professional by Google, and Master Computer Networking by Scalar Academy.

Experience

Work history, roles, and key accomplishments

Current

IT Support Analyst

Current

Soul Foods Group

Nov 2022 - Present (2 years 6 months)

Configured and managed networking/IP telephony hardware/software, performing maintenance, resulting in a 27% uptime improvement. Streamlined the process of troubleshooting and monitoring LAN/WAN activities, leading to an improvement in up-time of 27%.