Mohd Ali

Hi, I'm Mohammed Ali, a dedicated Customer Service Executive with a proven track record of delivering exceptional customer experiences. My journey in customer service has equipped me with strong problem-solving skills and the ability to exceed performance targets consistently. I thrive in dynamic environments where I can utilize my communication skills and collaborate effectively with teams to enhance customer satisfaction.

Currently, I am working at Sutherland Global Services, where I focus on account management and customer complaints. My previous experience at Adroit Neo Tech Solutions allowed me to develop my skills in fraud investigation and complaint handling, ensuring that customer queries are resolved promptly and effectively. I am committed to continuous learning, currently pursuing a Bachelor of Computer Applications, where I am expanding my knowledge in programming and web development.