Open to opportunities

Mohammed Sakibur Rahman

@mohammedsakiburrahma

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Dedicated customer-oriented professional with a degree in Accounting and Finance.

United Kingdom

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What I'm looking for

I am looking for a role that values customer service and teamwork, with opportunities for growth.

I am a dedicated and customer-oriented professional with a 2:1 degree in Accounting and Finance. My experience spans various roles in retail and customer service, where I have consistently demonstrated a strong commitment to delivering exceptional service while effectively managing multiple tasks. I pride myself on my excellent communication skills and my ability to work collaboratively within a team, always eager to contribute to a dynamic work environment.

Throughout my career, I have held positions at reputable companies such as Lidl and Amazon, where I honed my customer service skills and developed a keen attention to detail. My role as a Customer Assistant at Lidl has allowed me to engage directly with customers, assist with inquiries, and ensure a clean and organized store environment. Additionally, my experience as a Warehouse Operative at Amazon has equipped me with the ability to work efficiently under pressure while maintaining high standards of accuracy.

I am passionate about creating positive experiences for customers and am always ready to take on new challenges. My background in web development, where I learned to code using HTML, CSS, and JavaScript, complements my customer service skills, making me a versatile candidate for various roles in the industry.

Experience

Work history, roles, and key accomplishments

Current

Customer Assistant

Current

Lidl

Jan 2024 - Present (1 year 5 months)

Provided excellent customer service, assisting customers with inquiries and operating the cash register. Maintained inventory, restocked shelves, and ensured a clean and organized store environment.

Customer Service Inventory Management Teamwork

Artisan/Trainer

Little Dessert Shop

Mar 2021 - Dec 2023 (2 years 9 months)

Provided excellent customer service and prepared various desserts such as waffles, crepes, milkshakes, and pancakes. Demonstrated creativity in designing specific customer orders and maintained composure under pressure.

Customer Service Teamwork Creative

Warehouse Operative

Amazon

Sep 2020 - Jan 2021 (4 months)

Worked as a stower, collecting trolleys of boxes from buffers and scanning items to place them in designated bins. Ensured efficient and accurate storage of products within the warehouse.

Warehousing Inventory Management Logistics

Customer Assistant

Outfit

Aug 2017 - Jan 2021 (3 years 5 months)

Engaged in various tasks including communicating with customers, providing assistance, and maintaining store tidiness. Collaborated effectively as part of a team to achieve daily operational goals.

Teamwork

Part-Time Waiter

Barburchi Restaurant

Oct 2015 - Jul 2016 (9 months)

Worked as a team member, demonstrating the ability to perform under pressure while multitasking. Provided customer service, set up and cleared tables, and maintained cleanliness.

Teamwork Customer Service Table Setting

Part-Time Waiter

India Red

Jan 2013 - Oct 2014 (1 year 9 months)

Executed daily production lists, greeted customers, and provided excellent customer service. Maintained cleanliness of equipment and facilities, and accurately relayed orders to the bar and kitchen.

Customer Service Order Taking Teamwork Communication

Trainee Web Developer

Nibs Solutions LTD

Jul 2013 - Dec 2013 (5 months)

Coded websites using HTML, CSS, and JavaScript, and learned to create and style webpages. Gained in-depth knowledge of web design principles, including logo and icon creation, using software like Adobe Photoshop.