Open to opportunities

Leela Sai Santhosh Dawre

@leelasaisanthoshdawr

Message

MSc Data Science student with strong customer service skills.

United Kingdom

Message

What I'm looking for

I am looking for a part-time role that allows me to grow professionally while applying my data science skills in a collaborative environment.

I am currently pursuing my MSc in Data Science at Newcastle University, where I am honing my analytical skills and deepening my understanding of data-driven decision-making. My academic journey has equipped me with a solid foundation in various programming languages and data management tools, which I am eager to apply in a professional setting.

In addition to my studies, I have gained valuable experience in customer service roles, including my current position at Heavenly Desserts. Here, I have developed strong communication skills and a knack for teamwork, ensuring that every customer receives exceptional service. My previous role as a Database Administrator at Teradata India allowed me to manage and monitor databases effectively, further enhancing my technical expertise.

Experience

Work history, roles, and key accomplishments

Current

Team Member

Current

Heavenly Desserts

Oct 2024 - Present (8 months)

Prepared desserts, drinks, and food items. Delivered excellent customer service and managed orders. Maintained cleanliness and hygiene standards.

Customer Service Teamwork Order Management

Database Administrator

Teradata India Pvt. Ltd.

Sep 2021 - Sep 2024 (3 years)

Monitored databases to ensure optimal performance and availability. Created and managed databases, users, and objects.

SQL

Web Developer and Tech Team Lead

Naavigo Pvt. Ltd.

Dec 2020 - Aug 2021 (8 months)

Developed websites for multiple clients, ensuring their specific needs were met. Coordinated with clients to understand and fulfill their requirements.

Web Development HTML CSS JavaScript WordPress Bootstrap PHP

Cafe Team Member

Aura Cafe & Infusion Bar

Aug 2020 - Dec 2020 (4 months)

Took accurate orders and provided timely, courteous service. Served food and beverages with attention to detail and presentation.

Order Taking Customer Service Beverage Service Attention To Detail Presentation Skills

Retail Assistant

Vishal Megamart

Aug 2019 - Feb 2020 (6 months)

Assisted customers with product questions and directed them to the appropriate section. Restocked shelves, keeping displays neat.

Product Knowledge Inventory Management

Education

Degrees, certifications, and relevant coursework

Newcastle University

Master of Science, Data Science

Currently pursuing a Master of Science in Data Science. Focusing on advanced data analysis, machine learning, and statistical modeling.

Lovely Professional University

Bachelor of Technology, Computer Science and Engineering

Activities and societies: Website Handler (08/2020 - 05/2021), Otaaku Organisation; Coordinator (08/2018 - 12/2020), Echo Organisation; Class Representative (09/2017 - 05/2020)

Completed a Bachelor of Technology in Computer Science and Engineering. Gained foundational knowledge in computer science principles and engineering practices.