Mohammed Moizuddin

Oversaw end-to-end recruiting coordination services for US and India stakeholders to ensure seamless operations and strong candidate/stakeholder experiences. Led process improvement initiatives, managed client stakeholder expectations with leadership updates, ensured compliance and balanced team capacity, and coached teams to maintain performance metrics and drive continuous improvement.

Led the Talent Acquisition CRM Coordinators team in close coordination with the US Coordination Leader, managing coordinator services and hiring alignments. Drove data reporting and auditing, improved strategies and partnerships, coached and developed team members, and ensured SLA adherence while supporting CRM tool rollouts using Taleo, Salesforce, Avature, and ServiceNow.

Planned and scheduled in-person interviews, supported large interview days for experienced hires, and created training materials for the coordination team. Managed ATS data and reporting, processed offer letter documents with the offer team, supported candidate expense reimbursements, and maintained SLA, compliance, and efficient recruiting coordination.

Coordinated Deloitte US interviews across phone, video, and in-person formats by confirming candidate availability, scheduling interviews, and managing end-to-end logistics. Updated ATS/Applications promptly through interview completion and served as a dependable point of contact for candidates and hiring managers.

Drove outbound sales for Dell solutions through consultation and influential selling techniques while maintaining strong customer relationships. Handled inbound calls and emails, performed needs analysis, and provided technical specifications, quotations, and tenders, working with outside sales representatives to develop opportunities.

Investigated claims by researching and analyzing information, contacting insurance providers, and verifying payments against contracts. Advised clients on next steps and identified trends to help re-engineer processes as part of claims resolution work.

Led a team of 15 agents, resolving complex customer queries and handling escalation calls to improve outcomes. Managed billing complaint resolution, maintained first-call resolution targets, and supported daily complaint/escalation logging and team briefs to drive performance.

Earned a B.Com from Osmania University in 2005.