Mohammed Kaif

Engineered and optimized enterprise endpoint management using Microsoft Intune, Microsoft Entra ID, Windows Autopilot, and Microsoft Defender. Developed PowerShell and Microsoft Graph API automation to streamline endpoint administration and improve operational efficiency.

Led technical design and implementation of M365 environments, focusing on device management, tenant migrations, security, and compliance. Provided pre-sales support by assisting in RFP/RFI responses and drafting presentations.

Architected M365 Modern Digital Workplace solutions including Autopilot and Windows Hello. Provided architectural guidance for existing solutions such as Co-management workloads, AVD, and cloud migrations.

Provided consulting and engineering services for End User Computing and IT security for multiple clients. Configured and migrated on-prem EUC services to Azure, including Intune and GPO migrations.

Designed and implemented Active Directory, Group Policy, SCCM, Intune, and Windows imaging solutions for a mining client. Led BitLocker deployment and key management, and created gold images for OT devices.

Provided technical support on HP notebooks to customers via phone and email.

Performed virus removal and uploaded virus samples to Security Response team. Remotely installed and configured Symantec Antivirus and Endpoint on Windows 2003 and Netware servers.

Resolved Dell desktop and laptop hardware issues through phone, including replacement of defective hardware post troubleshooting.

Provided internet service provider support for BellSouth customers in the US via voice.

Pursued a Bachelor of Arts degree at Loyola College, affiliated with the University of Madras.