Mohammed Ibrahim Mohammed Rusthum
@mohammedibrahimmoham
Self-motivated IT Support Officer with 5+ years of experience.
What I'm looking for
I am a self-motivated and dependable IT Support Officer with over 5 years of experience in delivering professional technical support to clients. My expertise lies in troubleshooting effectively, enhancing system performance, and providing top-tier service in dynamic environments. I have a proven track record of ensuring the seamless maintenance of hardware and software systems, which has been pivotal in my roles across various organizations.
Currently, I am working as an IT Technician at Watad Group, where I am proficient in screen installation and network configuration, ensuring optimal functionality and user experience. My previous roles at Sajaya Real Estate and South Eastern University have further honed my skills in assisting employees with hardware and software-related problems, installing and configuring software applications, and troubleshooting technical issues. I am committed to delivering exceptional user support to ensure seamless operations and efficiency.
Experience
Work history, roles, and key accomplishments
IT Technician
Watad Group
Sep 2023 - Present (1 year 8 months)
Proficient in screen installation, DDC configuration, and network configuration, ensuring seamless system integration and optimal performance.
IT Technician
Sajaya Real Estate
Jun 2022 - Mar 2023 (9 months)
Assisted employees with hardware and software-related problems, including desktops, laptops, printers, and mobile devices, while installing and configuring software applications.
IT Technician
South Eastern University
Mar 2021 - Nov 2022 (1 year 8 months)
Maintained systems, troubleshot technical issues, and delivered exceptional user support to ensure seamless operations and efficiency.
Data Entry Operator
Abrar Construction
Mar 2017 - Apr 2018 (1 year 1 month)
Reviewed data for deficiencies or errors, verified accuracy, and prepared source data for computer entry.
Education
Degrees, certifications, and relevant coursework
PSB University
Diploma, Information Technology
2024 -
College of Technology
Diploma, Information Communication Technology
2020 -
National School
Advanced Level
2017 -
Completed Advanced Level education.
DVTC
Technician [NVQ Level-3], Computer Hardware
2016 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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