Open to opportunities

Mohammed AbuFarhana

@mohammedabufarhana

Message

I build customer relationships and deliver sales and call center support across telecom and healthcare.

Palestine, State of

Message

What I'm looking for

I'm looking for a customer service, call center, sales, or marketing role where I can build customer relationships, use CRM systems, resolve issues efficiently, and contribute to service quality and growth.

I've supported customers and driven direct marketing in telecom and healthcare environments across Palestine and Turkey.

At Palestine Telecommunications Company, I executed field sales campaigns, explained telecom packages clearly, negotiated with customers, and prepared sales reports to support customer acquisition.

At Class Hair Hospital and Amazon Hospital in Istanbul, I handled inbound and outbound calls, scheduled appointments, maintained CRM records, and resolved customer issues while meeting quality KPIs.

I bring customer service, sales, public relations, negotiation, and communication skills, supported by education in Digital Media and Public Relations and Marketing.

Experience

Work history, roles, and key accomplishments

Field Sales Representative

Palestine Telecommunications Company

Jan 2017 - Dec 2019 (2 years 11 months)

Executed field sales and direct marketing campaigns, built long-term customer relationships, and increased customer acquisition in Gaza and Khan Younis. Negotiated with customers to close sales and meet targets, and prepared sales reports and performance summaries.

Field Sales Direct Marketing Customer Relationship Management Negotiation Sales Reporting