Open to opportunities

Robert Daniel

@robertdaniel1

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Dynamic professional with 7+ years of experience in customer service, sales, and team leadership.

Palestine, State of

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What I'm looking for

I am looking for a job that offers a collaborative and innovative company culture, opportunities for career growth, and responsibilities in warehouse operations or project management.

With 5+ years of experience in customer service, sales, and team leadership, I have developed a strong foundation in organizational skills, retail sales, and a comprehensive understanding of technology platforms like Windows and Google Docs. I am adept at transforming challenges into opportunities for growth and driving innovation and efficiency in future roles. My expertise in warehouse operations and project management allows me to foster operational excellence and sustainable sales growth.

Throughout my career, I have established enduring customer relationships, streamlined service processes, and boosted sales by enhancing customer trust and simplifying transactions. I have also pioneered customer relationship strategies, implemented efficient payment solutions, and enhanced team efficiency to achieve sales targets. Additionally, I have contributed to improving overall customer satisfaction, managing customer data entry, and exceeding service goals.

Experience

Work history, roles, and key accomplishments

Guest Services Customer Service Office Motors

Office Motors

Established enduring customer relationships, orchestrated multi-channel communications for superior customer service, streamlined payment processes, promptly resolved customer inquiries and issues, fostered a collaborative team environment, boosted sales by enhancing customer trust and simplifying transactions.

Customer Service Organizational Skills Stocking Shipping Distribution Sales

Citibank

Performed accurate data entry for Citibank customers' transactions, provided exceptional customer service, efficiently managed customer data entry, streamlined Citibank's data entry process, boosted team's customer satisfaction rates, maintained high accuracy in customer transaction data entry, aided colleagues in achieving team objectives.

Data Entry Customer Service General Labor Welding Business Development Project Management Sales Manager Inbound Marketing Microsoft Office Cold Calling Email Marketing Leadership Communication Skills CRM Software Google Docs Social Media Management Digital Marketing

Take 5 Oil change

Spearheaded operational improvements, boosted customer satisfaction, leveraged industry expertise to train and mentor junior staff, implemented new inventory management system, contributed to revenue growth, managed inventory with high accuracy, led a team, analyzed workflow and identified bottlenecks, optimized scheduling.

Samsung

Managed inventory and ensured optimal stock levels, operated material handling equipment with precision, efficiently loaded and unloaded merchandise, processed customer orders, contributed to warehouse efficiency, meticulously organized warehouse space, introduced innovative stocking methods, passionately contributed to team efforts, provided reliable support in loading/unloading tasks, revamped i