Robert Daniel
@robertdaniel1
Dynamic professional with 7+ years of experience in customer service, sales, and team leadership.
Palestine, State ofWhat I'm looking for
With 5+ years of experience in customer service, sales, and team leadership, I have developed a strong foundation in organizational skills, retail sales, and a comprehensive understanding of technology platforms like Windows and Google Docs. I am adept at transforming challenges into opportunities for growth and driving innovation and efficiency in future roles. My expertise in warehouse operations and project management allows me to foster operational excellence and sustainable sales growth.
Throughout my career, I have established enduring customer relationships, streamlined service processes, and boosted sales by enhancing customer trust and simplifying transactions. I have also pioneered customer relationship strategies, implemented efficient payment solutions, and enhanced team efficiency to achieve sales targets. Additionally, I have contributed to improving overall customer satisfaction, managing customer data entry, and exceeding service goals.
Experience
Guest Services Customer Service Office Motors
Office Motors
Established enduring customer relationships, orchestrated multi-channel communications for superior customer service, streamlined payment processes, promptly resolved customer inquiries and issues, fostered a collaborative team environment, boosted sales by enhancing customer trust and simplifying transactions.
Citibank
Citibank
Performed accurate data entry for Citibank customers' transactions, provided exceptional customer service, efficiently managed customer data entry, streamlined Citibank's data entry process, boosted team's customer satisfaction rates, maintained high accuracy in customer transaction data entry, aided colleagues in achieving team objectives.
Take 5 Oil change
Take 5 Oil change
Spearheaded operational improvements, boosted customer satisfaction, leveraged industry expertise to train and mentor junior staff, implemented new inventory management system, contributed to revenue growth, managed inventory with high accuracy, led a team, analyzed workflow and identified bottlenecks, optimized scheduling.
Samsung
Samsung
Managed inventory and ensured optimal stock levels, operated material handling equipment with precision, efficiently loaded and unloaded merchandise, processed customer orders, contributed to warehouse efficiency, meticulously organized warehouse space, introduced innovative stocking methods, passionately contributed to team efforts, provided reliable support in loading/unloading tasks, revamped i
Tech stack
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