Mohammad Meerza

Led HR operations for a 200+ employee organization, overseeing recruitment, onboarding, and performance management to increase employee retention by 15% and reduce administrative errors by 20%. Managed remote team coordination via Zoom and Slack and designed training programs that improved project delivery productivity by 10%.

Spearheaded recruitment for creative and technical roles, filling 30+ positions and reducing time-to-hire by 25%; led engagement initiatives that improved workplace satisfaction by 12%. Managed payroll and benefits administration for 100+ employees and implemented remote onboarding workflows.

Coordinated talent acquisition and onboarding for aviation staff, hiring 50+ employees and implementing performance evaluations that reduced turnover by 10%. Supported aviation regulatory compliance and improved employee data accessibility via cloud HR tools for remote leadership.

Delivered customer service and resolved escalations across 500+ daily interactions while collaborating with global teams to ensure compliance with UK and EU aviation regulations. Strengthened cross-cultural communication in high-pressure airport operations.

Managed check-in and boarding processes, improving operational efficiency by 15% through streamlined workflows and trained 10+ new hires to enhance team performance and client satisfaction.

Completed BA (Hons) International Business Administration at Middlesex University, London from January 2012 to January 2013.

Completed Higher National Diploma and Higher National Certificate in Business Management at Williams College, London from June 2009 to July 2011.

Completed the Association of Business Executives program at University of Vision in Muscat from 2003 to 2005.

Completed O Levels at The Avicenna School under the University of Cambridge curriculum in 2002.