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Mohammad Kashif

@mohammadkashif2

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Experienced Business Development Executive with a strong tech sales background.

Pakistan

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What I'm looking for

I am looking for a role that allows me to leverage my technical sales expertise while fostering customer relationships and driving business growth.

I am a Business Development Executive with over 8 years of experience in technical sales, currently working at Live Chat Worldwide. My journey began with a Master of Computer Applications from The University of Salford, which laid the foundation for my expertise in customer relationship management and technical account management. I have a proven track record of helping clients across various industries, including aviation and construction, optimize their operations through innovative solutions.

Throughout my career, I have held significant roles such as Account Executive at Motive and Sales Executive at ibex, where I honed my skills in understanding client needs and delivering exceptional service. My background in computer science, combined with my certifications in CPR and First Aid, allows me to approach challenges with a unique perspective, ensuring customer satisfaction and loyalty. I am passionate about leveraging technology to drive business success and enhance customer experiences.

Experience

Work history, roles, and key accomplishments

Business Development Specialist

Live Chat Worldwide

Feb 2023 - Present (2 years 6 months)

Spearheaded business development initiatives, identifying new market opportunities and fostering client relationships. Contributed to the growth of the company through strategic planning and execution.

Business Development Market Research Client Relationship Management Strategic Planning Sales Operations

Account Executive

Motive

Feb 2021 - Present (4 years 6 months)

Managed key accounts, ensuring client satisfaction and retention by providing effective CRM software solutions. Collaborated with cross-functional teams to optimize sales and marketing strategies for clients.

Account Management CRM Software Marketing Strategy

Sales Executive

ibex

Jun 2019 - Present (6 years 2 months)

Executed sales strategies to achieve targets and expand the customer base. Developed strong product knowledge to effectively present solutions to potential clients.

Sales Strategy Customer Acquisition Product Knowledge Sales Targets Sales Presentations

Human Resources Administrator

WCS (Worldwide Chain Stores)

Jul 2018 - Present (7 years 1 month)

Administered human resources functions, including record keeping and employee support. Assisted in the implementation of HR policies and procedures.

Human Resources Administration Record keeping Employee Support HR Policies Administrative Support

Account Executive

Salsoft Technologies (Pvt) Ltd

Jun 2016 - Present (9 years 2 months)

Managed client accounts and ensured timely delivery of services. Collaborated with technical teams to address client requirements and resolve issues.

Account Management Client Services Technical Support Project Coordination

Site Administrator

RSAF - Royal Saudi Air Force

Mar 2009 - Present (16 years 5 months)

Oversaw site operations and administrative tasks for the Royal Saudi Air Force. Ensured efficient workflow and adherence to operational protocols.

Operations Management Workflow Optimization Logistics Coordination

Warehouse Manager

Al Mushrif Trading & Contracting Co.

Mar 2002 - Present (23 years 5 months)

Managed warehouse operations, including inventory control and logistics. Optimized storage and distribution processes to enhance efficiency.

Warehouse Control Inventory Control Logistics Distribution Process Optimization

Education

Degrees, certifications, and relevant coursework

The University of Salford

Master of Computer Applications (MCA), Computer Applications

2013 - 2015

Completed a Master of Computer Applications degree, focusing on advanced topics in computer science and application development. Gained expertise in various programming paradigms and software engineering principles.

Preston University

BS Honors, Computer Science

1998 - 2000

Obtained a BS Honors degree in Computer Science, covering fundamental concepts and practical skills in the field. Developed a strong foundation in algorithms, data structures, and software design.