Mohammad Atalla
@mohammadatalla
I lead hotel front office operations and elevate guest experiences across Marriott properties.
JordanWhat I'm looking for
I'm currently leading front office operations at Petra Marriott Hotel, following progressive roles across Petra Marriott, Amman Marriott Hotel, Dead Sea Marriott Resort & Spa, and Sheraton Amman Hotel.
I've managed multi-property sales, event bookings, cluster reservations, events, front desk service, and manager-on-duty responsibilities. My work includes supporting cross-departmental workflows, revenue management collaboration, reservations, guest requests, guest complaints, and team training.
I've also contributed as an Enhanced Reservation Solutions, GXP, Marriott Bonvoy Enrollments, and Opera Property Champion, using Opera PMS and S&C, MARSHA, and Microsoft Office to support the guest journey.
Experience
Work history, roles, and key accomplishments
Front Office Manager
Petra Marriott Hotel
Nov 2025 - Present (9 months)
Oversee front office operations, ensuring guest satisfaction and efficient service delivery.
Education
Degrees, certifications, and relevant coursework
Al-Yarmouk University
Bachelor's Degree, Interior Design
2016 - 2019
Pursued a Bachelor's Degree in Design & Applied Arts with a focus on Interior Design.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Job categories
Skills
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