Open to opportunities

Mohamed Safwat

@mohamedsafwat

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Senior IT Specialist with expertise in network security and systems administration.

Egypt

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What I'm looking for

I seek a challenging role that allows me to leverage my IT expertise in a dynamic environment focused on security and innovation.

As a Senior IT Specialist at Olam Food Ingredients, I have honed my skills in developing and testing innovative solutions that ensure the integrity, availability, and security of our systems. My role involves promoting and implementing new technologies to enhance user experience while conducting IT audits and assessments to safeguard our digital assets.

With a strong foundation in network security and system administration, I have successfully managed IT projects, created budgets, and provided administrative support. My certifications, including CCNA, CCNP, and CEH, complement my hands-on experience in troubleshooting, configuration, and installation of hardware and software systems.

My commitment to continuous learning and staying updated with the latest in information security drives my passion for technology. I thrive in challenging environments where I can leverage my skills to solve complex problems and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Senior IT Specialist

Current

Olam Food Ingredients

Apr 2021 - Present (4 years 1 month)

As a Senior IT Specialist, I develop and test innovative solutions and systems while ensuring the integrity, availability, and security of the IT infrastructure. I promote new technologies to enhance user experience and conduct IT audits to assess controls and prevent data loss.

Switching Network Security IT Administration Vulnerability Management Budgeting IT Audit System Security User Experience

Technical Support

WE, Xceed

Jan 2021 - Mar 2021 (2 months)

Provided technical support by installing and configuring end-user devices and software, connecting devices to networks, and troubleshooting common issues to ensure smooth operations.

Software Configuration Network Troubleshooting Customer Support Technical Support Scripting Cloud Knowledge Virtualization

Store Manager Assistance

Town Team

Aug 2020 - Dec 2020 (4 months)

Assisted the store manager in daily operations, ensuring efficient store management and customer satisfaction.

Customer Service Sales Support

Section Supervisor

Raneen Co.

Dec 2019 - Jul 2020 (7 months)

Supervised a section within the store, managing staff and ensuring product availability and customer service excellence.

Customer Service Product Management Team Leadership

Section Supervisor

AL Nasser Co.

Dec 2018 - Nov 2019 (11 months)

Oversaw section operations, ensuring high standards of customer service and efficient workflow.

Operational Management Customer Engagement Sales Strategy Inventory Management

Sales, Store Manager Assistance

Jotun, Bait Al-Radwan

Jan 2015 - Jul 2018 (3 years 6 months)

Supported the store manager in sales activities and customer service, contributing to a positive shopping experience.

Sales Support Customer Experience Team Collaboration Product Knowledge

Education

Degrees, certifications, and relevant coursework

Cisco

Cisco Certified Network Associate, Network Information Security

2021 - 2023

Completed certifications in Cisco Certified Network Associate and Cisco Certified Network Professional, gaining expertise in networking and cybersecurity.