Hossam Mahmoud
@hossammahmoud1
IT Specialist focused on enterprise infrastructure, virtualization, networking, and cybersecurity for resilient systems.
EgyptWhat I'm looking for
I’m an IT Specialist in enterprise infrastructure management with expertise in virtualization, networking, and cybersecurity. I’m certified in MCSA, CCNA, and Linux+, and I focus on delivering robust, high-performance systems through strategic planning and cutting-edge technologies. I strengthen environments by implementing security solutions and conducting network analysis using tools like Nmap and Wireshark.
In my recent roles, I’ve managed servers and networks during peak periods, configured operating systems and applications, and implemented protection with Sophos firewall management and monitored network traffic to defend against threats. I’ve also built core enterprise services—VMware ESXi virtualization, DHCP/DNS/Active Directory with Windows Server domain controllers, and site-to-site VPN connections—while deploying security systems such as CCTV/IP surveillance, fingerprint biometric access control, and email encryption gateways with data loss prevention. I provide reliable end-user and remote technical support globally, ensuring stable operations and business continuity.
Experience
Work history, roles, and key accomplishments
IT Specialist
Afrotel Group for Telecom Fields
Oct 2025 - Present (7 months)
Configured employee workstations and managed IT inventory while maintaining servers and network systems for stable performance. Administered Sophos firewall policies, implemented email encryption and data loss prevention, and provided global remote support for hardware, software, and security issues.
IT Specialist
Alhewafy Group for Ceramic and Sanitary Ware
Nov 2024 - Present (1 year 6 months)
Managed and maintained company-wide IT infrastructure, including servers, networks, and security systems. Administered VMware ESXi virtualization, enforced firewall/security controls, supported end users, and coordinated infrastructure rollouts for branch offices.
IT Specialist
Smart Collections for Bank Collection Services
Jan 2021 - Jan 2023 (2 years)
Led IT infrastructure development and deployment across multiple branch offices, managing enterprise network services and Windows domain controller environments. Implemented VPN connectivity, surveillance and biometric access systems, and deployed enterprise software with disaster recovery for business continuity.
IT Help Desk
Al-Essami Group for Real Estate Investment
Jan 2018 - Jan 2020 (2 years)
Provided front-line technical support for hardware, software, and networking while configuring and maintaining CCTV surveillance and fingerprint biometric systems. Resolved user and infrastructure issues to keep end-to-end connectivity and access controls functioning reliably.
IT Help Desk
International Islamic Company for Importing Computers
Mar 2014 - Jan 2018 (3 years 10 months)
Delivered front-line technical support to internal users by managing device configurations, software installations, and network connectivity troubleshooting. Assisted with resolving end-user technology issues to restore productivity and system access.
Education
Degrees, certifications, and relevant coursework
Arab Open University (AOU)
Bachelor of Science, Computer Science
2014 - 2019
Earned a B.Sc. in Computer Science from Arab Open University (AOU) from 2014 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
Skills
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