Mohamed Kriate
@mohamedkriate
Experienced content moderator and customer support
What I'm looking for
I am a highly skilled and experienced professional in content moderation and customer support, with a strong background in ensuring compliance and enhancing user experiences. My extensive experience in technical support, data entry, and quality assurance has equipped me with the skills to contribute to the success of any organization.
Throughout my career, I have worked with various companies, including Maroc Telecom, Sportsradar, SEBN, Personal Recruitment Outsourcing, Majorel, and Transperfect. My experience in content moderation has allowed me to develop a strong understanding of community guidelines, terms of service, and content policies, ensuring a safe and compliant environment for users.
I possess excellent technical skills, including proficiency in Google Content Safety API, Google Ads Policy Center, Zendesk, Slack, and CRM tools, as well as Microsoft Office 365. My soft skills include attention to detail, problem-solving, team collaboration, and linguistic review and translation.
Experience
Work history, roles, and key accomplishments
Arabic & English Moderator
Majorel
Nov 2020 - Oct 2023 (2 years 11 months)
Monitoring and moderating user-generated content on Google platforms
Customer Service Representative
Personal Recruitment Outsourcing
Jan 2020 - Nov 2020 (10 months)
Addressing incoming calls, emails, and messages to respond to customer inquiries
Quality Agent
SEBN
Jul 2019 - Jan 2020 (6 months)
Conducted inspections and electrical testing on automotive cables
Football Statistician
Sportsradar
Aug 2018 - Jun 2019 (10 months)
Attended football matches and entered data via a mobile app
Help Desk
Maroc Telecom
Jun 2018 - Aug 2018 (2 months)
Provided technical assistance and resolved customer issues
Education
Degrees, certifications, and relevant coursework
Sidi Mohamed Ben Abdellah University
Bachelor of Arts, English Studies
2018 -
Alwahda High School
Baccalaureate, Modern Literature
2014 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Mohamed?
You can contact Mohamed and 90k+ other talented remote workers on Himalayas.
Message MohamedFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
