hajar kebdi
@hajarkebdi
Detail-oriented content moderator with expertise in digital marketing.
What I'm looking for
I am a dedicated professional with a strong background in digital marketing and content moderation. My journey began with a diploma in software development, which laid the foundation for my technical skills. I have since earned a Bachelor's degree in Digital Marketing, equipping me with the knowledge to excel in various roles.
Throughout my career, I have honed my abilities in customer service, content evaluation, and data annotation for machine learning. My experience as a call center agent and content moderator has sharpened my communication skills and attention to detail, allowing me to effectively manage customer complaints and conduct surveys. I am passionate about leveraging my skills to contribute to innovative projects.
Experience
Work history, roles, and key accomplishments
Content Moderator / AI Training
MAJOREL
Jun 2024 - Present (1 year)
Involved in content review and evaluation, data annotation for machine learning, and policy enforcement. Utilized various software tools to enhance content quality.
Call Center Agent
ILLICALL
Jan 2020 - Jan 2022 (1 year 11 months)
Managed customer interactions through phone surveys, content moderation, and lead qualification for photovoltaic panels. Developed strong communication and management skills.
Web Developer
FIJUCOM SARL
Mar 2020 - Mar 2020 (0 months)
Worked on receiving supplier invoices and sending payments while enhancing web development and marketing skills. Contributed to SEO initiatives during the contract period.
Education
Degrees, certifications, and relevant coursework
EMPSI
Bachelor degree, Digital Marketing
2021 - 2022
OFPPT LALLA
Diploma, Software Development
2018 - 2020
AL FARABI HIGH SCHOOL
High school diploma, High School
2016 - 2017
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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