Mohamed Hossam
@mohamedhossam3
Bilingual Spanish communication specialist and medical interpreter focused on clear, culturally fluent support.
EgyptWhat I'm looking for
I’m a 2024 Al-Alsun graduate with a Major in Spanish Language and Literature and 3+ years of high-level Spanish communication experience. At Teleperformance, I’ve been a proven leader and de facto Subject Matter Expert (SME), recognized for peer mentoring, consistent quality, and clear Spanish voice over–based vocal clarity.
I focus on medical interpreting with a strong foundation in medical terminology, and I bring that same precision to my work. I support team success through cultural & linguistic consulting, system and tool integration, and actionable feedback that helps international teams adapt communication strategies for the Egyptian market.
Experience
Work history, roles, and key accomplishments
Resolved customer inquiries via Calls, Chats and Emails. Served as a peer mentor and de facto SME, guiding new hires to maintain team quality standards for high-level Spanish communication. Provided cultural and linguistic consulting for account integrations and contributed expert feedback during launches of internal tools to improve user experience and operational flow.
Education
Degrees, certifications, and relevant coursework
Faculty of Al-Alsun, Ain Shams University
Bachelor of Arts, Spanish Language and Literature
2020 - 2024
Bachelor’s degree at the Faculty of Al-Alsun, Ain Shams University, majoring in Spanish Language and Literature with English as a second language (2020–2024).
Availability
Location
EgyptAuthorized to work in
Job categories
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