mohamed ali
@mohamedali2
Highly motivated key account manager with a passion for customer service.
What I'm looking for
I am a highly motivated and customer-oriented individual with a strong commitment to providing exceptional service and ensuring smooth operations. My previous experience in customer service has equipped me with a keen eye for detail, allowing me to excel in managing people interactions effectively. I thrive in fast-paced environments, where my ability to communicate and collaborate within a team makes me a valuable asset.
Currently, I serve as a Key Account Manager at Kian International, where I focus on client relationship management, operational coordination, quality assurance, and issue resolution. My dedication to upholding the highest standards of safety, professionalism, and hospitality has been instrumental in my success. I am passionate about continuous learning and personal development, which drives me to explore new languages and cultures, enhancing my ability to connect with diverse clients.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Kian int.
May 2020 - Sep 2022 (2 years 4 months)
As a Key Account Manager, I managed client relationships, coordinated operations, ensured quality assurance, resolved issues, and provided training and development. My role involved reporting and analysis to enhance client satisfaction and operational efficiency.
Customer Service Agent
SYNICO
May 2020 - Sep 2022 (2 years 4 months)
In my role as a Customer Service Agent, I provided customer assistance, shared product information, handled customer complaints, and utilized strong communication skills while multitasking to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
mohamed hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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