Open to opportunities

mohamed ali

@mohamedali2

Message

Highly motivated key account manager with a passion for customer service.

Kuwait

Message

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am a highly motivated and customer-oriented individual with a strong commitment to providing exceptional service and ensuring smooth operations. My previous experience in customer service has equipped me with a keen eye for detail, allowing me to excel in managing people interactions effectively. I thrive in fast-paced environments, where my ability to communicate and collaborate within a team makes me a valuable asset.

Currently, I serve as a Key Account Manager at Kian International, where I focus on client relationship management, operational coordination, quality assurance, and issue resolution. My dedication to upholding the highest standards of safety, professionalism, and hospitality has been instrumental in my success. I am passionate about continuous learning and personal development, which drives me to explore new languages and cultures, enhancing my ability to connect with diverse clients.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager

Current

Kian int.

May 2020 - Sep 2022 (2 years 4 months)

As a Key Account Manager, I managed client relationships, coordinated operations, ensured quality assurance, resolved issues, and provided training and development. My role involved reporting and analysis to enhance client satisfaction and operational efficiency.

Client Relationship Management Coordination Quality Assurance Reporting And Analysis Training And Development

Customer Service Agent

SYNICO

May 2020 - Sep 2022 (2 years 4 months)

In my role as a Customer Service Agent, I provided customer assistance, shared product information, handled customer complaints, and utilized strong communication skills while multitasking to ensure customer satisfaction.

Customer Service Communication Multitasking