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Moazzam WaheedMW
Open to opportunities

Moazzam Waheed

@moazzamwaheed

I onboard clients onto GoHighLevel and build retention-focused CRM solutions.

Pakistan
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What I'm looking for

I'm looking to grow in a dynamic organization that values innovation, customer satisfaction, and retention. I want to use my GoHighLevel, account management, sales, and problem-solving skills to deliver effective solutions and support long-term business goals.

At HL Pro Tools and Baam, I onboard diverse clients onto GoHighLevel CRM platforms, configuring white-label setups, branded domains, professional emails, integrations, workflows, pipelines, calendars, forms, surveys, and funnels.

I conduct onboarding sessions and step-by-step training so clients can confidently adopt the platform. I troubleshoot setup issues, track multiple onboarding projects, maintain accurate records, and focus on satisfaction and long-term retention.

Previously, at REX-D, a division of SBT Japan Global Car Exporters, I managed key client relationships across global markets, supporting vehicle sourcing, shipping, negotiation, tailored export solutions, and smooth logistics.

My background also includes business development, sales negotiation, hospitality, and guest service. I enjoy solving problems creatively, building strong client relationships, and helping organizations achieve long-term goals through customer-focused service.

Experience

Work history, roles, and key accomplishments

HL Pro Tools logoHT

Onboarding Specialist

Jan 2025 - Jul 2026 (1 year 6 months)

GHL Setup & White-Labeling: Configured white-label setups, branded domains, professional email protocols, and core CRM integrations for diverse clients. Automation & Funnels: Built customized workflows, automated pipelines, calendars, forms, and funnels aligned with client business goals. Client Training: Conducted onboarding sessions and step-by-step training to ensure smooth platform adoption an

Baam logoBA

Junior Onboarding Specialist

Jan 2025 - Jul 2026 (1 year 6 months)

As a Junior Onboarding Specialist at HLPT Pro Tools, I work with diverse clients to successfully set up and optimise their GoHighLevel (GHL) CRM platforms. My role focuses on ensuring a smooth onboarding experience, guiding clients through the initial setup, and tailoring the platform to meet their specific business needs.

Key Responsibilities:

Conduct onboarding sessions with new clients to int

rex D logoRD

Key Account Manager

May 2023 - Oct 2024 (1 year 5 months)

Key Account Manager | REX-D | SBT Japan Global Car Exporters

As a dedicated Key Account Manager at REX-D, a division of SBT Japan Global Car Exporters, I specialize in building and maintaining strong relationships with key clients across global markets. With a focus on the export of quality vehicles, I ensure that our clients receive exceptional service, from sourcing to shipping, while meeting t

Crystal Facilities Management logoCM

Business Development Manager

Feb 2022 - Feb 2023 (1 year)

Crystal Facilities Management we are proud to deliver
first class cleaning, security and maintenance services
across a wide range of commercial properties across
the UK

Burger King Corporation logoBC

Front Desk (Cashier)

May 2015 - Nov 2015 (6 months)

Attend the "Guest" by promptly "Welcome Greed".
Clearly take the order & punch the order in same mannerism.
Completely assemble the order before it serve to the guest.
Be thankful to the "Guest" & invite him/her for visit again.

Education

Degrees, certifications, and relevant coursework

PM

Pakistan Institute of Tourism & Hotel Management

Hotel Management.

2015 - 2016

As a Student of Hotel Management Diploma. I'am gaining the core knowledge about "Hospitality Industry" & looking forward to polish my skills to meet the standards & requirements of the industry to serve my services in a professional way and play the vital role in an organization.

PM

Pakistan Institute of Tourism & Hotel Management

Diploma, Hotel Management

2015 - 2016

Pursued a diploma in Hotel Management, gaining core knowledge about the hospitality industry and aiming to meet industry standards.

US

University of Sindh

Bachelor of Commerce, Business/Commerce

2011 - 2013

NH

New Banat Govt Commerce College Hyderabad.

Intermediate, Commerce.

2008 - 2010

SS

St Bonaventure High School

Matricular, Computer Science

2002 - 2007

Well i was a school level student there in "St'Bonaventure High School".
So as usual like any other child i accomplished my "Secondary Education" and received my "Matriculation Certificate" from the school

Tech stack

Software and tools used professionally

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