At Your Chameleon, I built and administered the company’s High-level (GoHighLevel) environment, including its sub-account architecture, pipeline logic, and workflow automations. I designed operational workflows that replaced manual handoffs with automated routing and reduced project turnaround time by 20%.
At Markone Contractors, I built a CRM and intake system to replace a spreadsheet-based process. I also automated follow-up and documented intake and handoff procedures so non-technical staff could operate the system.
At Tarjama&, I owned the operational layer supporting a five-person commercial team across eight industries. I designed the sales, product, and marketing handoff process, automated campaign sequencing, and built reporting dashboards.
Earlier, I managed e-commerce operations at BlueTerra and helped launch Merci Lebanon, building its operational setup from scratch. My work spans workflow design, CRM architecture, systems integration, and operational reporting.
