I’m interested in remote opportunities in AI-powered work, social media management, digital marketing, travel planning, content creation, UGC, Japanese-English translation/localization, copywriting, and virtual assistance. I’m especially interested in roles that combine AI, travel, social media, and Japanese/English communication skills.
Looking for a job
Maika Izumi
@mmm_ss
I deliver global customer service across aviation, hospitality, and remote operations.
United Arab EmiratesWhat I'm looking for
I'm currently delivering premium in-flight service with Emirates, supporting international travelers while coordinating with multinational crews under time-sensitive conditions.
Across Emirates and STARLUX Airlines, I've handled passenger needs, safety procedures, boarding support, special requests, and service in Japanese and English.
At Oriental Hotel Tokyo Bay, I managed high-volume check-ins, check-outs, phone inquiries, guest complaints, and cross-department coordination. My experience at Starbucks in Vancouver further strengthened my English communication and ability to resolve customer concerns in a fast-paced setting.
I'm a bilingual Japanese-English professional with more than six years of international customer-facing experience across Japan, Canada, Taiwan, and the UAE. I bring cross-cultural communication, relationship building, organized self-management, and calm problem-solving to remote travel, customer support, and online operations roles.
Experience
Work history, roles, and key accomplishments
Current
Cabin Crew
Emirates Airline
May 2025 - Present (1 year 4 months)
Deliver premium service to a diverse international passenger base, adapting communication to cultural expectations. Collaborate with multinational crew from 100+ nationalities, managing passenger needs and in-flight issues under time pressure.
Cabin Crew
STARLUX Airlines
Apr 2024 - May 2025 (1 year 1 month)
Completed comprehensive safety and service training and delivered high-quality service in Business and Economy Class. Handled boarding, tickets, and passenger inquiries in English and Japanese.
OB
Hotel Receptionist
Oriental Hotel Tokyo Bay
Apr 2023 - Mar 2024 (11 months)
Managed guest check-in/check-out and phone inquiries for a high volume of domestic and international guests. Resolved complaints and special requests, using hotel booking systems and coordinating across departments.
ST
Provided friendly, attentive service to a broad customer base, building English fluency in a fast-paced environment. Collaborated with a diverse team to keep operations running smoothly and resolve customer concerns.
Education
Degrees, certifications, and relevant coursework
Kanda University of International Studies
Bachelor of Arts, International Communication
Bachelor of Arts in International Communication from Kanda University of International Studies, completed in February 2024.
Canadian Tourism College
Diploma, Flight Attendant Program
Flight Attendant Program Diploma from Canadian Tourism College, completed in June 2022.
HS
Hokkaido Chitose High School
High School Diploma, General Studies
High School Diploma from Hokkaido Chitose High School, completed in March 2019.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United Arab EmiratesAuthorized to work in
JapanSalary expectations
30k-100k USD
Job categories
Interested in hiring Maika?
You can contact Maika and 90k+ other talented remote workers on Himalayas.
Message MaikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
