Open to opportunities

mmaletsatsi emily mohotji

@mmaletsatsiemilymoho

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Proactive Monitoring Centre Operator with over nine years of experience.

South Africa

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What I'm looking for

I am looking for a role that allows me to enhance security protocols and contribute to a safe environment.

I am a dedicated Monitoring Centre Operator with over nine years of experience in ensuring the safety and security of premises and occupants. My expertise lies in monitoring security systems, responding swiftly to alarms and emergencies, and coordinating effectively with relevant personnel to resolve issues promptly. I take pride in conducting regular checks on surveillance equipment and compiling comprehensive incident reports with meticulous detail.

Throughout my career, I have collaborated closely with law enforcement and emergency services, conducting security assessments and implementing preventive measures to mitigate potential risks. My commitment to ongoing training and support for staff members on security procedures has been instrumental in enhancing our operational effectiveness. I am eager to leverage my proven expertise in security operations to optimize safety protocols and enhance security measures in a dynamic professional setting.

Experience

Work history, roles, and key accomplishments

Current

Monitoring Centre Operator

Current

Fidelity ADT

Oct 2015 - Present (9 years 9 months)

Monitored security systems and alarms to safeguard premises and occupants, promptly responding to alarms and emergencies. Conducted regular checks on surveillance equipment and compiled detailed incident reports.

Security Monitoring Risk Mitigation Surveillance Equipment Maintenance Incident Reports Collaboration Vigilance

Store Associate

Mr. Price Home

Feb 2014 - Present (11 years 5 months)

Addressed customer inquiries, processed transactions, and maintained cash register integrity. Coordinated with team members to restock merchandise and ensure accurate signage for promotions.

Customer Service Teamwork Product Recommendations Sales Support Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Moonstone Business School

Regulatory Examination (RE5), Regulatory Compliance

Completed the Regulatory Examination (RE5) in 2024, enhancing knowledge in regulatory compliance. This certification is crucial for operating within regulated financial services environments.

Growth in Motion

Short Term and Long Term (COB), Business Studies

Undertook training in Short Term and Long Term (COB) in 2025, focusing on business growth strategies. This program aimed to develop skills in sustainable business development and long-term planning.

Yadah Concepts and Consultancy

Introduction to Computers, Computer Science

Completed an Introduction to Computers course in 2007, gaining foundational knowledge in computer operations and basic software applications. This course provided essential digital literacy skills.