Makoma Makwela

I am a committed monitoring center agent with over six years of experience in the security industry. My journey began at Fidelity ADT, where I honed my skills in monitoring alarm systems, dispatching reaction officers, and managing inbound calls. My role has allowed me to develop a keen eye for detail and a proactive approach to problem-solving, ensuring the safety and security of clients.

With a Bachelor’s degree in Mathematics and Physics from the University of South Africa, I bring a strong analytical mindset to my work. I am passionate about utilizing my skills to contribute positively to my employer's objectives while continuously seeking opportunities for personal and professional growth. I thrive in challenging environments that motivate me to excel and deliver exceptional service.