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Juan HaywardJH
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Juan Hayward

@juanhayward

Security control room supervisor specializing in incident coordination, CCTV investigations, and risk analysis to reduce crime.

South Africa
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What I'm looking for

I’m looking for remote opportunities in operations monitoring, risk analysis, incident coordination, or security intelligence—where I can investigate incidents, coordinate responses, and use security data to reduce risk.

I’m an Operations and Security Control Room Supervisor with 7+ years of experience in high-pressure monitoring environments. I manage incident management, investigations, and team leadership, while maintaining calm decision-making across multiple live systems and stakeholders.

I analyse security data, coordinate emergency responses, and build operational improvements through Standard Operating Procedures and structured training. I’ve contributed to a 66% reduction in armed robberies, supported arrests and recovery of stolen inventory/vehicles, and deliver clear operational reporting that highlights security trends and risk areas.

Experience

Work history, roles, and key accomplishments

DE

Apprentice Fitter & Turner

Donerite Engineering

Feb 2016 - Jan 2017 (11 months)

Completed an apprenticeship in fitting and turning at Donerite Engineering. Developed practical workshop skills through supervised training.

BI

Sampling Assistant

Bureau Veritas Inspectorate

Feb 2016 - Jan 2017 (11 months)

Worked as a part-time Sampling Assistant at Bureau Veritas Inspectorate, supporting inspection and sampling activities. Completed assigned documentation and operational tasks to assist field operations.

Education

Degrees, certifications, and relevant coursework

FS

Fourways High School

Matric (Exemption), Secondary Education

Completed Matric (Exemption) at Fourways High School.

AxxonSoft CCTV Systems Training logoAT

AxxonSoft CCTV Systems Training

AxxonSoft CCTV Systems Training, CCTV Systems

2024 -

Completed AxxonSoft CCTV systems training in 2024 to support professional CCTV monitoring and control room operations.

PSIRA (Private Security Industry Regulatory Authority) logoPA

PSIRA (Private Security Industry Regulatory Authority)

PSIRA Security Certification, Security

Grade: Grades B, C, D & E

Earned PSIRA security certification with specified grade bands.

Tech stack

Software and tools used professionally

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