Mle Barriner
@mlebarriner
I support Medicare and healthcare members with accurate, compassionate service.
United StatesWhat I'm looking for
I'm currently supporting Medicare members at Humana, handling high-volume calls about benefits, coverage, claims, and enrollment while maintaining HIPAA and CMS compliance.
Across TTEC, Concentrix, and AmeriHealth Caritas, I've resolved billing, eligibility, enrollment, and healthcare equipment inquiries with empathy, thorough documentation, and appropriate escalation.
Experience
Work history, roles, and key accomplishments
Handles high-volume inbound calls from Medicare members regarding benefits, coverage, claims, and enrollment. Provides accurate information while maintaining HIPAA and CMS compliance standards.
Managed inbound calls regarding diabetic medical equipment and related services. Assisted members with enrollment, billing, and general account inquiries while ensuring compliance with healthcare privacy regulations.
Provided support for member enrollment, eligibility, and billing inquiries. Assisted callers with understanding insurance policies and benefits while escalating complex cases to specialized departments.
Monitored building access points and CCTV systems to ensure safety and security. Conducted routine patrols and maintained detailed daily activity and incident reports.
Education
Degrees, certifications, and relevant coursework
South Mountain High School
High School Diploma, General Studies
High school diploma expected in May 2026.
The College of Healthcare Professionals
Certified Medical Assistant, Medical Assisting
Certified Medical Assistant program completed in October 2025.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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