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MD@mlamulidube
Digital banking leader driving product innovation and transformation.
ZimbabweI am a digital banking professional with extensive experience leading product and project management initiatives across retail banking, payments and digital channels. I have driven end-to-end delivery of electronic banking products, led large-scale system migrations, and introduced multiple customer-centric digital products that measurably increased non-cash transactions and operational efficiency.
My background blends product governance, stakeholder engagement and change management with hands-on delivery — from business cases and BRDs to UAT, launch and performance monitoring. I hold an MBA and PRINCE2 practitioner certification, currently studying an MSc in Big Data Analytics, and I actively promote digital literacy and financial inclusion through community programs.
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Work history, roles, and key accomplishments
First Capital Bank Limited
Sep 2019 - Present (6 years 2 months)
Led end-to-end management and launch of electronic banking products (mobile and internet), translating market trends into new product innovations and tracking revenue via reports and dashboards to inform executive decisions.
Barclays Bank Zimbabwe
Jan 2011 - Aug 2019 (8 years 7 months)
Directed project and change initiatives delivering digital banking projects on time and budget, led migration of 100+ systems into 56 applications and introduced 22+ digital products to enhance customer experience.
Barclays Bank Zimbabwe
Jan 2010 - Jan 2011 (1 year)
Managed banking facilities to ensure a secure and effective environment supporting digital service delivery and branch operations.
Barclays Bank Zimbabwe
Jan 2008 - Jan 2010 (2 years)
Managed treasury operations contributing to the bank's financial stability and supporting digital banking initiatives through operational oversight.
Degrees, certifications, and relevant coursework
CTMaster of Science, Big Data Analytics
Currently studying for an MSc in Big Data Analytics at Chinhoyi University of Technology.
NTMaster of Business Administration, Business Administration
2012 - 2014
Completed a Master of Business Administration at the National University of Science and Technology from 2012 to 2014.
UZHonours Degree, Finance and Banking
2001 - 2005
Honours degree in Finance and Banking from the University of Zimbabwe, completed from 2001 to 2005.
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