Mitchelle User

Partner with managers on workforce and resourcing priorities, identifying critical roles and capability gaps. Support role definition, workforce planning, and recruitment decision-making using workforce data.

Coordinated recruitment, onboarding, employee records, payroll, and HR process handovers across countries during complex EMEA transitions. Partnered with senior leaders and in-country HR teams to translate workforce requirements into resourcing plans.

Led recruitment activity across multiple levels, covering role requirements, sourcing, screening, interviews, offers, and onboarding. Partnered with managers on workforce planning, talent priorities, and succession risks.

Coordinated recruitment, onboarding, employee changes, and leaver activity while maintaining accurate employee records. Produced dashboards and management reporting on workforce trends and recruitment activity.

Led end-to-end recruitment and talent activity, balancing immediate hiring needs with longer-term capability and retention priorities. Managed HR operations and developed a cross-functional team.

Coordinated recruitment administration including advertising, candidate sourcing, screening, interviews, offers, and onboarding. Produced workforce and financial reports to support headcount planning and payroll decisions.

Completed the CIPD Level 5 Associate Diploma in People Management in 2026.

Earned the Certificate in Financial Administration (CIFA) from FCA & PRA in 2025.

Completed GDPR Compliance Training with REED in 2024.

Earned an MSc in Computer Science from York St John University in 2023.

Completed Budgeting & Forecasting training at Pan-Atlantic University in 2019.

Earned a BSc in Pure & Applied Mathematics from Imo State University in 2011.