Mitali More
@mitalimore
Sales and Scheduling Coordinator at Kepsten Inc., managing home-service bookings, payments, and customer follow-ups.
IndiaWhat I'm looking for
At Kepsten Inc., I assisted customers with home improvement services, helped them choose suitable cleaning packages, and scheduled cleaners based on location and availability. I managed the sales process from consultation and scheduling through payment collection and post-service follow-ups.
At Edubridge Leaning Pvt Ltd, I guided learners toward courses suited to their academic backgrounds and handled their EMI processes through the first debit. Earlier, I supported customer relationships at ESDS Solutions Pvt Ltd, explaining products and services, helping with technical difficulties, and coordinating client meetings with the sales team.
Experience
Work history, roles, and key accomplishments
Sales and Scheduling Coordinator
Kepsten Inc.
Nov 2024 - Dec 2025 (1 year 1 month)
Assisted customers seeking home improvement services and managed the end-to-end sales process from consultation to post-service follow-ups. Recently promoted to backend manager.
Career Counselor and Onboarding Team
Edubridge Learning Pvt Ltd
Oct 2022 - Sep 2024 (1 year 11 months)
Reached out to registered students, guided them in selecting appropriate courses, and handled the EMI process with partners. Conducted demos and one-on-one meetings with interested learners.
Business Development Executive
Lomos Archilabs
Jul 2022 - Oct 2022 (3 months)
Reached out to interested candidates, guided them about courses, and converted warm leads into students. Conducted surveys and visited colleges for advertising and negotiating deals.
Relationship Manager
ESDS Solutions Pvt Ltd
Nov 2015 - Jan 2020 (4 years 2 months)
Acted as the face of the company, dealing with customers and enlightening them about products and services. Maintained long-term post-sales relationships with existing customers.
Education
Degrees, certifications, and relevant coursework
Sandip Institute of Technology and Research Centre
B.E., Information Technology
2012 - 2015
Pursued Bachelor of Engineering in Information Technology.
SSVPs, Dhule
Diploma, Information Technology
2009 - 2012
Completed Diploma in Information Technology.
St. Francis High School, Nashik
High School, General
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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