Misti Smith

I am an analytical, results-driven healthcare operations leader with 13+ years overseeing multi-site clinical imaging teams, optimizing workflows, and ensuring data accuracy across PACS, ViewPoint, and EHR systems. I lead recruiting, onboarding, and performance improvement initiatives for high-volume maternal-fetal medicine services, managing staffing for eight offices and 30 sonographers while driving measurable gains in turnaround time, quality scores, and retention.

I serve as a systems liaison for imaging and reporting platforms, collaborating with physicians, billing, and IT to maintain documentation integrity and resolve connectivity issues. I develop SOPs, training materials, and use Excel-based reporting and KPIs to forecast staffing, monitor productivity, and implement scalable operational improvements in remote-friendly roles.