Miss Naidoo User

I've supported global teams and customers across iGaming, fintech, fraud, risk, compliance, and education, delivering training, coaching, mentoring, and knowledge transfer.

At Synergy360LTD, I investigate platform issues, liaise with game providers, process bonuses, mentor vulnerable customers, and handle account closures and reopenings. I also supported customer queries across email and live chat while maintaining responsible iGaming and regulatory compliance.

In fraud, payments, and KYC roles, I've reviewed suspicious transactions, verified identity and banking documents, identified scam accounts, investigated chargebacks, and trained new recruits on quality standards.

As a supply teacher, I've taught CAIE Hinduism programmes, built lesson plans and assessments, delivered blended learning, and supported strong academic outcomes including a World #1 achievement in Hinduism.