Devika Bandoo

Manages and facilitates mandatory corporate programs, providing onboarding orientation for new hires. Supports the Director of People & Culture in talent management and development through succession planning and conducts learning needs analysis to develop customized programs.

Executed Hilton Branded Training Programs, including brand standards requirements, and developed & implemented Departmental Trainers and Training. Conducted Training Needs Analysis, monitored progress, and implemented Forbes Luxury Service Standards.

Managed Leading Quality Assurance and Mauritius Tourism Star Rating Audits, serving as Sustainability Champion for Sands Suites Resort & Spa. Conducted Training Needs Analysis, departmental training quality audits, and organized and delivered training sessions at all levels.

Conducted Training Needs Analysis and followed up on Brand Standard Audits. Managed the interview process for permanent staff and trainees, and prepared and monitored budgets.

Responsible for learning and development initiatives within the organization. Supported the implementation of training programs and employee growth strategies.

Oversaw training and quality control processes to ensure high standards of service. Assisted in developing and implementing training programs for staff.

Managed training and welfare programs for hotel staff. Focused on enhancing employee satisfaction and professional development.

Coordinated various human resources functions, supporting HR operations and employee relations. Assisted in recruitment and onboarding processes.

Provided marketing support, assisting with various marketing initiatives and administrative tasks. Contributed to promotional activities and client communications.

Participated in the Empowerment Programme Scheme as a trainee. Gained experience in administrative tasks and operational procedures.

Served as a Secretary, managing administrative duties and providing support to the team. Handled correspondence, scheduling, and record-keeping.

Assisted in personnel-related tasks as a Personnel Assistant. Supported HR functions and employee record management.

Completed a Human Resources Trainee program, gaining exposure to various HR functions. Assisted with recruitment, training, and employee relations.

Undertook a Human Resources Trainee role, learning about HR policies and procedures. Supported daily HR operations and administrative tasks.

Completed a trainee program, gaining initial experience in hotel operations. Assisted various departments and learned about hospitality standards.

Worked as a Personnel Clerk, handling administrative tasks related to personnel management. Maintained employee records and assisted with HR documentation.

Grade: 2nd Class

Completed a Bachelor of Science with Honours in Management. Focused on core management principles and practices.

Grade: Pass

Obtained the Higher School Certificate. Prepared for university entrance examinations.

Grade: Pass

Completed the School Certificate. Gained foundational knowledge across various subjects.