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Misghana BerhaneMB
Open to opportunities

Misghana Berhane

@misghanaberhane

Executive Assistant and customer support professional specializing in organized, tech-enabled operations.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can support daily operations as an Executive Assistant, coordinate schedules and follow-ups, and improve workflows with productivity tools—while handling customer and administrative needs with strong communication and reliability.

I’m a highly organized, detail-oriented Executive Assistant with a Bachelor’s degree in Computer Science and over five years of experience supporting daily operations across customer service, marketing, administrative support, and digital operations. I manage communications, organize documents, coordinate tasks, and improve workflows using technology—especially in remote environments where independence and follow-through matter.

In my previous roles, I handled professional communication with customers, partners, and teams; maintained customer records and digital documentation; coordinated activities to ensure deadlines were met; and prepared reports based on accurate information. I’ve also delivered digital skills training, creating presentations and learning materials while coordinating schedules and remote support, and I’ve provided technical support through software project coordination and client issue resolution.

Experience

Work history, roles, and key accomplishments

PS

Founder & Technical Support Specialist

Pegasus Software Solutions

Managed business operations, client communication, documentation, and software project coordination for Pegasus Software Solutions. Tracked tasks, followed up with team members, provided technical support, and organized digital files and project records.

GW

Digital Skills Trainer & Coordinator

Google Digital Skills Program / Independent Work

Delivered digital skills training on digital tools, online communication, digital marketing, and productivity applications. Organized training schedules and participant documentation, coordinated remote support, and created presentations and digital learning materials.

Education

Degrees, certifications, and relevant coursework

Samara University logoSU

Samara University

Bachelor of Science, Computer Science

Earned a Bachelor of Science in Computer Science from Samara University.

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