Misghana Berhane
@misghanaberhane
Executive Assistant and customer support professional specializing in organized, tech-enabled operations.
What I'm looking for
I’m a highly organized, detail-oriented Executive Assistant with a Bachelor’s degree in Computer Science and over five years of experience supporting daily operations across customer service, marketing, administrative support, and digital operations. I manage communications, organize documents, coordinate tasks, and improve workflows using technology—especially in remote environments where independence and follow-through matter.
In my previous roles, I handled professional communication with customers, partners, and teams; maintained customer records and digital documentation; coordinated activities to ensure deadlines were met; and prepared reports based on accurate information. I’ve also delivered digital skills training, creating presentations and learning materials while coordinating schedules and remote support, and I’ve provided technical support through software project coordination and client issue resolution.
Experience
Work history, roles, and key accomplishments
Founder & Technical Support Specialist
Pegasus Software Solutions
Managed business operations, client communication, documentation, and software project coordination for Pegasus Software Solutions. Tracked tasks, followed up with team members, provided technical support, and organized digital files and project records.
Digital Skills Trainer & Coordinator
Google Digital Skills Program / Independent Work
Delivered digital skills training on digital tools, online communication, digital marketing, and productivity applications. Organized training schedules and participant documentation, coordinated remote support, and created presentations and digital learning materials.
Education
Degrees, certifications, and relevant coursework
Samara University
Bachelor of Science, Computer Science
Earned a Bachelor of Science in Computer Science from Samara University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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